Enhanced Cleaning Protocols

 

Common Areas

Red Roof has recommended aggressive sanitation and cleaning steps system-wide, using EPA approved products that kill COVID-19. Enhanced protocols include additional sanitation of those vital, high-touch points in common areas that impact guests and employees. Up to four times per day, housekeepers are sanitizing exterior and corridor touch points as well as common areas including elevators, laundry rooms, front desks, maintenance rooms, storage door handles, stairwell handrails, emergency exit doors, pool gates (if applicable), dumpster gate handles and trash receptacles and trash carts, and public restrooms. Red Roof is also encouraging continued social distancing in all public areas of its properties.

 

In-room

The cleaning and sanitization of all guest rooms is also a priority. We are asking hotel staff to be extra diligent in sanitizing guest rooms including TVs, remote controls, tables, doorknobs, light switches, desks, phones, keyboards, toilets, faucets and sinks. As an added safety precaution, we will not enter to clean rooms during a stay of less than 4 days, unless requested by the guest. Fresh linen and terry will be provided upon request. We recommend that linens, towels and laundry are washed in accordance with the Centers for Disease Control (CDC) guidelines. Dirty linen should be bagged in the guest room to eliminate excess contact while being transported to the laundry facility.

 

Face Coverings

Red Roof has created lobby signs instructing guests to wear a face covering in public spaces following government requirements. In cities and towns where it is mandated by local or state rules, guests are now required to wear cloth or other appropriate face coverings while in common areas where social distancing cannot effectively be accomplished (i.e., lobby, indoor corridors, vending rooms, laundry rooms, etc.). In states where guests are not mandated to wear face coverings, Red Roof has lobby signs strongly recommending them to do so.


 

Employee Protocols

 

Face Coverings and Gloves

Following the CDC guidelines, Red Roof is highly encouraging at all of its properties that housekeeping staff wear gloves when cleaning / repairing / inspecting rooms and wear face coverings to be in compliance with state mandates.

 

CDC Protective Measures

All employees should follow CDC Protective Measures. They include:

* Cleaning hands often with soap and water for at least 20 seconds

* Avoiding close contact by putting distance between each other

* Cleaning and disinfecting by continually practicing good hygiene and using hand sanitizer (provided at all properties) that contains at least 60% alcohol

* They are asked to stay home if demonstrating symptoms of illness

* Well-being checks of all employees, including physical temperature checks, should be carried out when required by law

 

Industry Partnerships

Red Roof is working alongside the Asian American Hotel Owner Association (AAHOA) as active members of AHLA Safe Stay Advisory Council.

 

Red Roof RediClean means we’re ready for travel when our guests are ready to road trip.

 

Visit redroof.com, or call 800.RED.ROOF for more information.

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