Enhanced Cleaning Protocols
Red Roof has recommended aggressive sanitation and cleaning steps system-wide, using EPA approved products that kill COVID-19. Enhanced protocols include additional sanitation of those vital, high-touch points in common areas that impact guests and employees. Up to four times per day, housekeepers are sanitizing exterior and corridor touchpoints as well as common areas including elevators, laundry rooms, front desks, maintenance rooms, storage door handles, stairwell handrails, emergency exit doors, pool gates (if applicable), dumpster gate handles and trash receptacles and trash carts, and public restrooms.
The cleaning and sanitization of all guest rooms is also a priority. We are asking hotel employees to be extra diligent in sanitizing guest rooms including TVs, remote controls, tables, doorknobs, light switches, desks, phones, keyboards, toilets, faucets and sinks. The frequency of room cleaning during a guest’s stay may be altered based on guest requirements. We recommend that linens, towels and laundry are washed in accordance with the Centers for Disease Control (CDC) guidelines. Dirty linen should be bagged in the guest room to eliminate excess contact while being transported to the laundry facility.
In alignment with AHLA’s Safe Stay, the use of face coverings and physical distancing is required on property for unvaccinated individuals in all indoor public spaces to ensure the safety for our employees and guests. In accordance with CDC guidelines for vaccinated individuals, these requirements are relaxed for vaccinated employees and guests, in accordance with local and state laws. Please refer to CDC’s Considerations for Wearing Masks for more information.
CDC Protective Measures
All employees should follow CDC Protective Measures, including:
Cleaning hands often with soap and water for at least 20 seconds
Cleaning and disinfecting by continually practicing good hygiene and using hand sanitizer (provided at all properties) that contains at least 60% alcohol
Staying home if demonstrating symptoms of illness
Red Roof is working alongside the Asian American Hotel Owner Association (AAHOA) as active members of AHLA Safe Stay Advisory Council.